Skilled employees keep our transportation system moving, including our roads, bridges, tunnels, airports, rail, bus, subway systems, ports, and waterways systems, as well as our rail, aviation, and maritime security, and homeland security. They provide fare collection, traffic enforcement, and other transportation services. Employees provide safety for the traveling public, other workers, and equipment. They also investigate accidents and incidents, and provide oversight of our safety programs.
The industry is evolving into one that is highly automated, empowered by technology, and increasingly dependent on data – the data of customers and peers, the data of products and employees, and the data of partners.
The challenges of the future for transportation infrastructure include: maintaining and improving the safety of transportation systems; enhancing the mobility of people, goods, and services; protecting the environment; and maximizing access to transportation in a manner that is efficient, safe, and sustainable.
The industry is becoming increasingly dependent on a skilled workforce, including a diverse workforce that reflects the landscape as a whole. Over the past several years, the transportation industry has experienced a shortage of workers with certain skill sets, including highly skilled technicians and operators, and a shortage of workers with a cross-section of other skill sets.